Shipping policy

Shipping Policy

At Naye Andaaz, we are committed to delivering your orders quickly and safely. Please read through our shipping policy to understand our processes, timelines, and other important details regarding your order.

1. Processing Time

  • Orders are processed within 1-2 business days after receiving payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Time

We offer the following shipping options:

  • Standard Shipping:
    • Delivery Time: 4-6 business days within Pakistan.
    • Cost: [Insert Cost or "Free Shipping" if applicable]

Please note that delivery times are estimates and may vary due to external factors beyond our control, such as postal delays or customs clearance.

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track your order through the provided tracking number or by logging into your Naye Andaaz account.

4. Shipping Address

Please ensure that the shipping address provided is correct and complete. Naye Andaaz is not responsible for packages delivered to incorrect or incomplete addresses.

5. Shipping Delays

While we strive to meet our delivery estimates, there may be delays due to unforeseen circumstances such as extreme weather, natural disasters, or carrier issues. We will notify you as soon as possible if your shipment is delayed.

6. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact our customer service team within 7 days of the estimated delivery date or receipt of the package.
  • We will work with the shipping carrier to resolve the issue and may offer a replacement or refund depending on the circumstances.

7. Contact Us

If you have any questions about our shipping policy or your order, please feel free to contact us at:

Naye Andaaz
Email: nayeandaaz@gmail.com
Phone: +923273699296